Alchemy Fine Home Reviews

I have not received the merchandise yet! So, I would say if asked for review of what I don’t have yet and no news about when to expect it, the experience is not great!

The floor lamp arrived safely, and it was beautiful. The packaging was very secure, if not OVER packaged! It was free shipping, which was amazing, because I think the packaging and shipping probably cost as much as the lamp. Thank you, Alchemy Fine Home!

I was delighted to see that Alchemy Fine Home carried the silverware I originally purchased on a trip to Venice Italy. I ordered another 4 place settings from them. They arrived sturdily wrapped and in perfect condition.

Good looking quality product. Could have multiple uses.
Would buy Again, gift to someone and recommend.
A great value for quality product

Wonderful service and price competitive! Look no further than Alchemy Fine Home for your home needs!

Nice and soft towels with a unique design. However, it was rather pricey, hence the 4 stars instead of 5.

Vanessa and the style fix team were incredibly helpful in furnishing the apartment of my dreams. They made the process fun, collaborative and exciting. Vanessa was attentive to detail, my wish list and made sure to stay within my budget. I cannot wait to see what these pieces look like in their new home. Thank you Alchemy for this complimentary service- it's much appreciated!

Love my pillows!!

It took a while to receive my order but it was worthy the wait. Customer service was helpful when I had to reach out to inquire about a delayed purchase. They tracked down my order with the distributor and updated me on shipping. My counter stools arrived in battered packaging but were well insulated. Once unwrapped, the beautiful leather stools were undamaged and a perfect addition to my kitchen.

Despite having a great selection of brands at very competitive prices, your customer service is atrocious. It’s clear that your budget went into marketing instead of creating a positive customer experience. I had issues with your freight company that your agents couldn’t/wouldn’t help with. Your website said the items were on their way and the freight company couldn’t find tracking info. In the end, I had to handle it with the freight company myself so I could get my items because your employees were sending me nonsensical emails (I suspect there was a language barrier) and refused to answer my questions. The freight company made me schedule a delivery date and time which I did… they missed that window and just threw the two boxes on my porch which were pretty beat up. You could have just sent them via UPS or FedEx and saved some money and I could have actually tracked the package. The boxes were small enough to do that and not have an issue. Overall, it put a stain on your reputation and I don’t really want to order from you again. I guess I’ll pay a little more to other retailers for peace of mind that I won’t have to spend days on the phone trying to get my products.